Total 4 Vacancies open for Gurgaon, vasant lok Delhi, Rohini Delhi and Ghaziabad. India IVF Fertility is seeking a dynamic and empathetic Sales Counsellor to join our team. This role is crucial in guiding our patients through their IVF journey by providing financial counselling and ensuring a smooth and satisfactory experience at our clinics. You will be responsible for understanding patients' financial concerns, offering solutions, and converting inquiries into confirmed IVF treatments. Key Responsibilities: • Financial Counselling: Provide face-to-face financial counselling to patients, helping them understand the costs involved in IVF treatment and offering customized payment plans. • Conversion: Effectively communicate the benefits of our IVF packages to potential patients, with the goal of converting inquiries into confirmed treatment plans. • Patient Grievance Handling: Address and resolve patient grievances promptly, ensuring patient satisfaction throughout their journey with us. • Patient Relationship Management: Build and maintain strong relationships with patients, ensuring they feel supported and informed throughout their treatment process. • Collaboration: Work closely with the medical team to ensure a seamless patient experience and address any financial or administrative concerns. Key Qualifications: • Experience: 2-5 years of experience in financial counselling, preferably in a healthcare or IVF setting. • Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex financial concepts in a simple and empathetic manner. • Sales Skills: Proven track record in sales or counselling roles, with the ability to convert inquiries into confirmed sales. • Problem-Solving Skills: Strong ability to handle patient grievances and ensure high levels of patient satisfaction. • Empathy: A caring and empathetic approach towards patients, understanding their emotional and financial concerns. Keywords: • Financial Counsellor • IVF Financial Advisor • Patient Relationship Manager • Healthcare Sales • IVF Counsellor • Patient Grievance Handling • Healthcare Financial Consultant • IVF Package Sales • Patient Satisfaction • Fertility Treatment Advisor Why Join Us? • Impactful Role: Play a key role in helping couples achieve their dreams of parenthood by guiding them through the financial aspects of IVF treatment. • Supportive Environment: Work in a caring and supportive environment where patient satisfaction is the top priority. • Career Growth: Opportunities for professional growth and development within the organization.