About the job: We are looking for Customer Service Sales Representatives / Sales Associates to provide exceptional support to our e-commerce customers. The ideal candidates will be responsible for handling customer inquiries, resolving issues, assisting with sales, and ensuring a high level of customer satisfaction. Key Responsibilities: • Handle inbound and outbound calls with US customers. • Assist customers with product inquiries, orders, and general support. • Resolve customer issues efficiently while maintaining a professional approach. • Provide accurate information about products and services. • Deliver excellent customer service while identifying potential sales opportunities. • Maintain proper documentation of customer interactions. Requirements: • Prior experience handling US customers is mandatory. • Excellent spoken English and communication skills. • Experience handling calls and interacting with US clients/customers. • Ability to work in a hardcore night shift (US shift). • Must be comfortable working 1011 hour shifts. • Must be able to work weekends on rotational shifts. • Strong problem-solving and customer-handling skills. • Include the number 57 in the screening question 'Recommendation' so we know youve read the job description. Work Details: Work From Office No transportation provided Location: ARCH SQUARE X2, Ep Block, EP-Y1, EP Block, Sector V, Kolkata, West Bengal If you have experience working with US clients and are comfortable with night shifts, we would love to hear from you. Who can apply: Only those candidates can apply who: • have minimum 1 years of experience Salary: Competitive salary Experience: 1 year(s) Deadline: 2035-01-01 00:00:00